Mac Powers Higher Employee Satisfaction and Productivity

As I’ve been trying to tell people, my job in helping you manage your systems or in other words, get paid for IT troubleshooting goes down when you convert. Also, 16% higher sales should bode well for those in the industry. Time to migrate!

This year, Previn announced first-of-its-kind research that shows how Mac enables IBM employees to be more productive, along with improving employee satisfaction and retention.

  • Improved employee performance – There are 22% more macOS users who exceeded expectations in performance reviews, compared to Windows users. Also, high value sales deals tend to be 16% larger for macOS users, compared to Windows users.

  • Greater employee satisfaction and retention – IBM’s research shows that employees using Mac have a higher net promoter score than Windows users, 47.5 compared to 15 respectively, and are also 17% less likely to leave IBM compared to those who use Windows. Mac users are happier with the third-party software availability within IBM. Only 5% of macOS users ask for additional software, compared to 11% of Windows users.

Previn also announced research on how macOS users and devices require less support, as seven engineers support 200,000 macOS devices versus 20 engineers required to support 200,000 Windows devices. That is a 186% increase in support engineering needed for Windows devices.